Objective : Allows Customer Service to add in the service charges corresponding to the booking for billing purpose.

Targeted Audience : Customer Service for associated countries for the booking.

User Interaction :

1) Click on Service Charge Icon on the Action Panel inside Booking Listing Page for Add / Edit Service Charges.

2) Pop Up UI for Add / Edit Service Charges.

3) 2 actions supported on the pop up.
- Add / Edit Service Charge
- Close or "X" Service Charge

3) The pop up UI consist of 3 sections
- Booking Info (read only, retrieve from selected booking).
- Service Charge Info (support Create / Edit of Service Charge)
- Service Charge List (read only with Action column for Edit existing service charge and delete unwanted service charge).
- Summary Info (read only, show the total summary of the service charges related for selected booking)

4) Service Charge Info Section - Additional Info
- Currency *. Default : show the currency for the selected customer.
- Service Charge * : Drop down box selection with textbox for overwriting the default service charge content.
- Qty * : Numeric with 2 decimals
- Price * : Numeric with 2 decimals
- Description Field : Textareas (please add in. Missing from mockup)
- Tax : 3 options (VAT / GST, Inclusive, WithHolding).
a) When select VAT / GST, populate the VAT / GST list based on login user.
b) When select inclusive, the unit price should remained as what user entered. The total price (without tax) should reflect the total charges - Tax.
c) When select withHolding, provide drop down box for selection of percentage.
- Current Service Charge Summary, it demonstrates the following info.
a) Total Amount (without Tax)
b) VAT / GST Amount
c) WithHolding Tax Amount (Tax inclusive does not apply for withHolding Tax)
d) Total Amount (with Tax inclusive)

5) Service Charge List - Additional Info
- Demonstrate list of service charge details added in line.
- Come with Action column (missing in mockup) - to support Edit / Delete of Service Charge
- The Edit / Delete action comes with access right control.

6) Summary Info - Additional Info
- Showing Summary of Service Charges group by currency.

7) Additional Must Business rules
- Those associated countries for the booking can only create / edit / view service charges related to them.
- Customer owner can create / edit service charges related to them but view all service charges related to
particular booking.

8) Additional Info to be added later.
- Business rules when not to allow edit / delete of service charges.
- Additional feature : For Adhoc booking, if the user has the access right for create billing, provide checkbox before the Add / Update Service Charge button at the bottom.
a) If checked, navigate user to create customer invoice pop up UI and auto populate the relevant information available.


Estimated Duration : FO development for 1st draft : 16hrs.
Internal Deadline : 12hrs

Mockup UI : Please refer to attachment.